Warranty Policy

1. Warranty Coverage

All D&L Furnitech furniture items come with a comprehensive 1-year manufacturing defect warranty from the date of delivery. This warranty covers defects in material and workmanship.

2. What Is Covered

The warranty covers the following defects:

• Structural defects in the wooden frame
• Defects in upholstery material (seams, tearing, discoloration)
• Defects in hardware, fasteners, or metal components
• Defects in hinges, locks, or moving parts
• Manufacturing defects in joints and connections
• Defects in finish or varnish (within reasonable expectations)

3. What Is NOT Covered

The following are not covered under warranty:

• Normal wear and tear
• Damage from accidents, misuse, or negligence
• Damage from improper assembly or installation
• Damage from environmental conditions (moisture, extreme temperature)
• Damage from unauthorized repairs or modifications
• Cosmetic damage (scratches, minor dents)
• Damage from moving or improper handling
• Fading or color change due to sunlight exposure
• Damage caused by pets or accidents

4. How to Claim Warranty

To claim warranty:

1. Report the defect within 30 days of discovery
2. Provide order number and proof of purchase
3. Provide clear photographs showing the defect
4. Contact our warranty team with complete details
5. We will inspect and assess the claim
6. Approved claims will result in repair or replacement

5. Warranty Service Options

Depending on the defect and item:

• Repair: We will repair the defect at no cost
• Replacement: We will replace the item if repair is not feasible
• Refund: In rare cases, full refund may be provided

6. Warranty Duration

7. Warranty Transfer

Warranty is non-transferable. It applies only to the original purchaser who is the original owner of the item.

8. Maintenance Tips

To maintain your furniture and prevent defects:

• Keep furniture in a stable environment (avoid extreme temperature/humidity)
• Clean regularly with appropriate materials
• Use coasters and placemats to protect surfaces
• Avoid placing heavy items on delicate parts
• Follow assembly and care instructions provided
• Check and tighten hardware periodically

9. Contact Warranty Team

For warranty claims or inquiries:

10. Disclaimer

D&L Furnitech reserves the right to modify warranty terms. Warranty claims that are deemed outside the coverage scope will be rejected. In such cases, repair/replacement can be done on a chargeable basis.