Shipping & Delivery Policy

1. Delivery Timeline

We strive to deliver your orders within the promised timeframe. Standard delivery times are:

• Metro Cities: 5-7 business days
• Major Cities: 7-10 business days
• Other Locations: 10-14 business days

Delivery times are estimates and not guaranteed. Orders placed during weekends or holidays will be processed on the next business day.

2. Shipping Charges

Free shipping is available on orders over ₹499. Orders below this amount will be charged a flat shipping fee of ₹99.

Shipping charges are calculated based on delivery location and order weight.

3. Delivery Address

Please ensure you provide accurate and complete delivery address. D&L Furnitech is not responsible for delays or non-delivery due to:

• Incorrect address information provided by customer
• Delivery address being inaccessible
• Customer not being available at the delivery address

4. Order Tracking

Once your order is dispatched, you will receive a tracking ID via email. You can track your shipment status on our website using this ID.

5. Undeliverable Orders

If a parcel is returned as undeliverable, we will attempt redelivery. After two failed delivery attempts, the parcel will be returned to our warehouse at your expense.

6. Damaged or Missing Items

In case of damaged or missing items:

• Report within 48 hours of delivery
• Provide photographs of the damaged/missing item
• Keep the original packaging and protective materials
• We will arrange replacement or refund

7. International Shipping

Currently, we offer shipping only within India. International shipping may be available upon request. Please contact us for details.

8. Delay in Delivery

While we strive to meet delivery timelines, delays may occur due to:

• Unforeseen circumstances (weather, natural disasters)
• High order volume
• Third-party logistics provider delays

D&L Furnitech will not be held responsible for delays beyond our control. We will notify you of any significant delays.

9. Contact Us

For shipping-related inquiries, contact us: